Refund Policy

At Test Bank Gem, we strive for customer satisfaction. If for any reason you are not fully satisfied with your purchase, we offer the following refund policy:

Eligibility for Refunds

• You may request a refund within 30 days of your original purchase date.
• Refunds may be granted if:
  • The purchased test bank or solution manual is significantly different from its description.
  • The materials are defective or inaccessible.

Limitations

• You are eligible for one refund per product purchased. Multiple refunds for the same product will not be processed.
• Refunds will not be issued for reasons beyond our control, such as:
  • Changing your mind about needing the resource.
  • Incorrectly assuming a test bank or solution manual would contain specific content.
  • Misunderstanding your institution’s policies regarding test banks and solution manuals.

How to Request a Refund

1. Contact our customer support team at info@testbankz.info
2. Provide your order number and a brief explanation of the reason for your refund request.

Processing Time

We will review your request and respond within [insert number] business days. If your refund is approved, it will be processed, and a credit will be applied to your original payment method within 15 business days after the case is confirmed.

Still Any Question 

If you have any questions about our refund policy, please don’t hesitate to contact us.